1. Registering with your GP: understanding your rights

    Advice and Information -

    People have told us they can have problems registering with a GP. This article explains more about your rights and what do to if you are refused the right to register.

  2. Where can I go to get help for my health out of hours?

    Advice and Information -

    Health issues unfortunately don't leave us alone at the weekend and people are often in need of medical assistance out of hours. Using NHS guidelines, we have provided some advice and information on where you can go for help when your GP is closed.

  3. Do you need help getting to hospital?

    Advice and Information -

    Find out what support is available to help you travel to your hospital appointments.

  4. Annual Report 2017-18

    Report -

    Read our Annual Report

  5. Healthwatch South Gloucestershire Annual Report 2016-17

    Report -

    Access and view our comprehensive Annual Report for 2016-17

  6. Quarterly report: January - March 2018

    Report -

    Find out what the Healthwatch South Gloucestershire staff team and volunteers have been doing during Quarter 4 (January - March 2018).

  7. Quarterly report: April - June 2018

    Report -

    Find out what the Healthwatch South Gloucestershire staff team and volunteers have been doing during Quarter 1 (April - June 2018)

  8. Quarterly report: July - September 2018

    Report -

    Find out what the Healthwatch South Gloucestershire staff team and volunteers have been doing during Quarter 2 (July - September 2018).

  9. Executive Board Meeting Minutes - 13 September 2018

    Report -

    Minutes of the Healthwatch South Gloucestershire Executive Board meeting held on 13 September 2018

  10. Healthwatch South Gloucestershire Executive Board Terms of Reference 2018-2019

    Report -

    This document outlines information about the aims of the Executive Board of Healthwatch in South Gloucestershire when it was run by The Care Forum; it gives an overview of how decisions were made and its membership.

  11. Executive Board Meeting minutes - 11 June 2018

    Report -

    Minutes of the Healthwatch South Gloucestershire Executive Board meeting held on 11 June 2018

  12. 3Rs - Exploring People's Experiences of Reablement Services

    Report -

    Healthwatch undertook a 12-month project looking into people's experiences of rehabilitation, reablement and recovery services. This work included a series of enter and view visits, followed by one to one interviews with patients after discharge.

  13. Accessible Information Standard

    Report -

    What difference has the Accessible Information Standard made for local people since it was introduced in 2016?
    Read the report to hear more about our engagement activities and our findings.

  14. GP services survey report

    Report -

    A report capturing the findings of our survey into South Gloucestershire's GP services carried out during 2017-18

  15. Trans Health, Care & Wellbeing Report

    Report -

    For the past six years, 2012-18, Diversity Trust and Healthwatch have been researching
    the health, care and wellbeing needs and experiences of local Lesbian, Gay, Bisexual, Trans and Questioning (LGBTQ+) people.

  16. Learning disabilities week 2017

    Report -

    A joint report from the Healthwatch projects in B&NES, Bristol and South Gloucestershire capturing feedback from two learning disabilities events in June 2017

  17. Hanham Carers Group May 2017

    Report -

    An engagement report from Healthwatch's visit to Hanham Carers Group in May 2017

  18. Rural Health Needs Report September 2014 - March 2015

    Report -

    A summary of engagement with rural communities in South Gloucestershire September 2014 - March 2015.

  19. Healthwatch Discharge Report: July and August 2014

    Report -

    The Healthwatch Special Inquiry into hospital discharge took place during July and August 2014. The theme of this work was identified nationally by Healthwatch England, and implemented locally by Healthwatch in Bristol, BANES, South Glos and Somerset

  20. LGBTQ Young People Report

    Report -

    Report by The Diversity Trust Feb 2015

  21. Yate Minor Injuries Unit

    Report -

    Hivewatch Enter and View Report 28/09/2017.
    Healthwatch and The Hive were funded to undertake visits to health and care services to observe and report on the services from the perspective of a person with a learning disability.

  22. West Walk GP Surgery

    Report -

    Hivewatch Enter and View Report 28/09/2017. Healthwatch and The Hive were funded to undertake visits to health and care services to observe and report on the services from the perspective of a person with a learning disability.

  23. New Beginnings

    Report -

    Hivewatch Enter and View Report 08/12/2017. Healthwatch and The Hive were funded to undertake visits to health and care services to observe and report on the services from the perspective of a person with a learning disability.

  24. Thornbury Hospital Enter and View 2018

    Report -

    Healthwatch South Gloucestershire Enter and View report Thornbury Hospital on 7 February 2018.

  25. Milestones Trust Residential Home, Enter and View

    Report -

    Hivewatch Enter and View Report 07/02/2018. Healthwatch and The Hive were funded to undertake visits to health and care services to observe and report on the services from the perspective of a person with a learning disability.

  26. Skylark Rehabilitation Unit, Enter and View 2018

    Report -

    Healthwatch South Gloucestershire Enter and View report: Skylark Rehabilitation Unit 13 June 2018.

  27. Elgar Enablement Unit - Southmead Hospital Enter & View 2018

    Report -

    Healthwatch South Gloucestershire was asked to undertake an Enter and View visit to Elgar Enablement Unit directed by South Gloucestershire’s Health Scrutiny Committee. This took place on 8 October 2018.

  28. Southmead Hospital Emergency Department Enter and View 2018

    Report -

    Hivewatch undertook the Enter and View visit to Southmead Emergency Department on 11 October 2018 with the aim of assessing the ED experience for people with learning difficulties. The findings of the visit can be found in this report.

  29. Concord Medical Centre Enter and View 2019

    Report -

    Healthwatch South Gloucestershire and Hivewatch volunteers undertook the Enter
    and View visit during March 2019. The purpose of the visit was to understand the experience
    that a patient with a learning disability would have when visiting Concord.

  30. Your health rights - Easy Read

    Advice and Information -

    Find out more about your health rights.

  31. Healthwatch South Gloucestershire shortlisted for national award in record year

    News -

    Local health champion is one of 28 shortlisted for national awards
    These awards recognise Local Healthwatch teams and volunteers who have put their communities at the heart of the big decisions about health and care

  32. How do you look after yourself?

    News -

    As of April 2020, and via our advice and information work (Signposting +), we will promote Sirona care & health's new Community Health Services (CHS). Sirona has secured a long-term contract to provide CHS in Bristol, North Somerset and South Gloucestershire.

  33. Healthwatch South Gloucestershire takes local views to Westminster

    News -

    Last week we met MPs in Westminster to discuss YOUR feedback about health and care services in South Gloucestershire.

  34. How do you look after yourself in South Glos?

    Advice and Information -

    As services, such as the NHS, come under increasing pressure, people are being encouraged to take greater responsibility for looking after their own health and wellbeing.

  35. NHS Long Term Plan launched

    News -

    The 10-year plan includes measures to prevent 150,000 heart attacks, strokes and dementia cases, and better access to mental health services for adults and children.

  36. How people with learning disabilities are helping to improve local services

    News -

    Hivewatch is a partnership between Healthwatch and The Hive, a charity that supports people with learning disabilities. Authorised representatives conduct Enter and View visits in partnership.

  37. New Chair of Healthwatch England

    News -

    Sir Robert Francis QC has been appointed today as the new Chair of Healthwatch England, the independent champion for people who use health and social care.

  38. Gracefields Care Home

    Report -

    Healthwatch South Gloucestershire undertook an enter and view revisit to Gracefields Care Home in March 2017.

  39. Fairview Court Care Home | Kingswood

    Report -

    Healthwatch South Gloucestershire undertook a 2 hour morning enter and view visit to Fairview Court with the purpose of finding out about residents’ lived experience of care.

  40. Willow Cottage Care Home, Yate Enter and View

    Report -

    Healthwatch South Gloucestershire undertook one enter and view evaluation revisit
    to Willow Cottage Care Home in January 2017.

  41. Little Croft Care Home, Oldland Common, Enter and View

    Report -

    Healthwatch South Gloucestershire undertook an Enter and View revisit to Little Croft Care Home in January 2017.

  42. Edgemont View, Oldland Common, Enter and View

    Report -

    Revisit Enter and View report
    Edgemont View Nursing Home

  43. Wickwar Care Home | Wickwar

    Report -

    Healthwatch South Gloucestershire Enter and View authorised representatives undertook two Enter and View visits to Wickwar Care Home in March and April 2016

  44. Woodlands Manor Care Home

    Report -

    Healthwatch South Gloucestershire Enter and View authorised representatives undertook two Enter and View visits to Woodlands Manor Care Home in January and March 2016.

  45. Cambrian Green Day Services, Yate, Enter and View

    Report -

    Report of Enter and View Volunteers’ Research Visit to Cambrian Green Day Services, Yate

  46. Stanshawes Care Home, Yate Enter and View

    Report -

    Healthwatch South Gloucestershire authorised Enter and View volunteers undertook two follow-up enter and view visits to Stanshawes Care Home on 14 October 2015 and 13 January 2016.

  47. Callington Road Hospital, Enter and View

    Report -

    Healthwatch South Gloucestershire & Bristol Enter and View authorised representatives undertook one Enter and View visit to Aspen Ward, Laurel Ward and Elizabeth Casson House on 19.10.15

  48. Callington Road Hospital Report 6.10.15

    Report -

    Healthwatch South Gloucestershire & Bristol Enter and View authorised representatives undertook one Enter and View visit to Lime Ward and Silver Birch Ward on 6.10.15

  49. Southmead Hospital mental health services

    Report -

    Healthwatch South Gloucestershire & Bristol Enter and View authorised representatives undertook one Enter and View visit to Southmead Hospital Mental Health Services on 25.9.15