News and reports

Our volunteer John Rose explains how his role with Healthwatch is a catalyst for getting patients' views heard at top-level. Why not volunteer for Healthwatch South Gloucestershire to help put people at the heart of decision-making?

Healthwatch South Glos heard how patients' experiences can really make a difference to large organisations.

Healthwatch South Glos have a standard complaints procedure that you can follow if you wish to raise any concern or complaint about us. The policy details who to contact and outlines how you can expect us investigate your complaint.

Insight into what it's really like for young people trying to access advice and support services in our region to mark World Mental Health Day.

Healthwatch South Gloucestershire is promoting the WAIT suicide prevention campaign. The WAIT campaign is a national project; a number of smaller suicide prevention projects will be commissioned later in the year.

A Citizens Assembly has been part of the South West Clinical Senate (SWCS) since these Senates were created in 2013. There are 12 Clinical Senates across England.

The Friends and Family Test (FFT) which helps determine what is good and bad about NHS services is being revamped to help get more comments from the public. Healthwatch supports these changes as user experiences are the only way the NHS can be informed when something is or isn't working.

The Government allows authorised Healthwatch South Glos representatives to enter premises that service providers own or manage to observe the nature and quality of those services.

A new contract to run three Healthwatch; Bristol, North Somerset and South Gloucestershire started on October 1st and our commitment to YOU the patient remains as important as ever.

Bristol's two NHS hospital trusts have declared a ‘climate emergency’ to help tackle the city's poor air quality which they believe is directly leading to ill health in the city.

Our team has run a pilot Digital Inclusion project to give people the confidence to go online to access a range of health services.

Find out what you can expect when you visit your doctor.