News and reports

Read the minutes of our November 29 2023 Prioritisation Panel, where we come together with our volunteers to discuss the health and social care issues you've raised and what we can do to bring about change.

People can now get treatment for seven common health conditions directly from their local pharmacist, without needing a GP appointment.

The free CONfidence app provides self-help advice and information for people with bladder and bowel leakage, and carers and parents of children with symptoms.

Do you have a loved one currently staying on a mental health ward? We're visiting a number of inpatient wards to speak to patients. We'd also like to hear from family, friends, and carers.

We're working with North Bristol NHS Trust (NBT) to understand and improve experiences during your wait for an operation.

Following patient feedback, the NHS has committed to making it easier and quicker for you to get the help you need from your GP and the healthcare community around your surgery. Our new booklet explains what changes and improvements you may see.

Our engagement strategy sets out how and why we engage with the public; collaboration with other groups and organisations; what we do with your feedback; and our commitment to equalities research and working with 'least heard' communities.

When working for Healthwatch BNSSG, Trustees, staff and volunteers will often need to have access to confidential information. This may include personal information about individuals, information about the internal business of Healthwatch, and confidential information or business about the health and care system.

In each of the last four years the NHS Staff Survey has shown that more than one in four staff has experienced harassment, bullying or abuse from patients and members of the public while at work.

Read the minutes of our November 29 2023 Prioritisation Panel, where we come together with our volunteers to discuss the health and social care issues you've raised and what we can do to bring about change.

Our hub in The Galleries shopping centre, Broadmead will be closed to the public between Monday 25th and Friday 29th December. It may take us longer than usual to get back to you over the Christmas and New Year period.

In carrying out our functions as a statutory organisation we promise to ensure that the values of equality, diversity, equity and inclusion are embedded into everything we do. We are committed to creating the right culture, skills and priorities to ensure that no individual is discriminated against in the planning and delivery of any of our activities.