Annual Report 2023/2024
Last year you told us that there wasn't a smooth transition between midwives and health visiting in the community. Now, a new care pathway has been established to improve how the how midwives and health visitors liaise.
We updated our pre-health check questionnaire for people with a learning disability, continuing to improve outcomes for patients. Our new feedback dashboard has allowed us to create bespoke reports for different sectors and service providers, giving up-to-date access to residents' experiences of care.
We've spoken to hundreds of people in our Healthwatch hub and offered a space for community partners to carry out public engagement. Our annual report also includes testimony from our dedicated volunteers, and information about our finances and future priorities.
Download a copy below.
Downloads
Over the coming year, we're looking forward to:
- Completing our final two of six Enter and View visits to inpatient mental health wards, managed by Avon and Wiltshire Mental Health NHS Partnership Trust.
- Talking with people with sensory loss and impairment.
- Continuing to build our team of incredible volunteers.
- Attending community events across the local area.
- Understanding how to better meet online and digital health and care support needs.
- Monitoring the improvement of services.
- And so much more!
Strategically, we continue to represent the public lived experience at all levels of the health and care system...This gives us a wide understanding and an opportunity to make an impact.
